KLCI Shoots Past 1,400 Points October 31, 2007
Posted by kkchow23 in Financial Planning, KLCI.add a comment
PETALING JAYA: The KL Composite Index (KLCI) yesterday crossed 1,400 points for the first time as plantation stocks led by IOI Corp Bhd and Kuala Lumpur Kepong Bhd soared after the crude palm oil price breached RM2,900 per tonne.
Other market heavyweights posted sharp gains on strong foreign interest, with Bursa Malaysia Bhd and Bumiputra-Commerce Holdings Bhd among the biggest advancers.
The KLCI surged 13.27 points, or nearly 1%, to 1,411.62 yesterday for the third consecutive day of double-digit gains and the fifth straight session of advances.
Total market turnover rose to 2.12 billion shares worth RM2.57bil, compared with last Friday’s volume of 1.9 billion shares valued at RM2.2bil.
Shares in exchange operator Bursa Malaysia led gainers, advancing RM1.60 to a new high of RM16.30 amid expectations that rising trading volume would translate to higher income.
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Dealers said local sentiment had been firming up over the past few days, fuelled by growing corporate earnings and improving outlook for the domestic economy.
The local bourse also benefited from rising stock prices across Asia, with the indices in South Korea, Hong Kong, Australia, Indonesia and India closing at record highs yesterday.
A bank-backed brokerage, in its weekly outlook yesterday, said the global equity outlook continued to remain upbeat despite soaring crude oil prices and lingering concerns over the health of the US economy.
Another brokerage, Inter-Pacific Research, sees an exciting week, with a steady flow of economic news hogging the headlines.
Analysts said the market broadly was expecting a further cut in borrowing costs at the US Federal Reserve’s policy meeting tomorrow.
The US is also expected to release its third-quarter gross domestic product (GDP) data this week.
An interest rate cut would help boost the sagging US economy, which is facing a slump in the housing sector. Such a move would, however, weaken the dollar and stoke inflation in the world’s biggest economy.
The greenback fell to a record low against the euro yesterday and continued to weaken against other currencies, including the ringgit.
Analysts said the weak dollar had contributed to rising crude oil and gold prices.
The Nymex crude oil breached US$93 per barrel for the first time in Asian trade yesterday, while spot gold hit US$793 an ounce – its highest since 1980.
Crude oil – which has surged 63% year-to-date – has fuelled demand for palm oil as an alternative fuel source.
The price of the country’s main agricultural commodity export has risen almost 50% this year.
KLCI Rallies To New High On Strong Earnings October 28, 2007
Posted by kkchow23 in Financial Planning, KLCI.add a comment
By IZWAN IDRIS
PETALING JAYA: Shares on Bursa Malaysia rallied to a new high yesterday, fuelled by improved investor appetite for stocks amid a healthy outlook for corporate earnings and favourable domestic economic conditions.
Plantations companies IOI Corp Bhd and Kuala Lumpur Kepong Bhd advanced after the benchmark crude palm oil (CPO) futures contract hit RM2,800 a tonne for the first time.
Other top gainers included SP Setia Bhd and exchange operator Bursa Malaysia Bhd, partly on speculation that foreign funds were buying in as the appreciating ringgit raised the appeal of quality local companies.
The benchmark KL Composite Index rose 20.08 points, or 1.46%, to close at 1,398.35 yesterday.
“Some of the results announced by blue-chip companies during this reporting season were fantastic,” MIDF Amanah Investment Bank analyst S. Sharath said.
Bursa, Public Bank Bhd and DiGi.com Bhd were among the top companies that reported strong profits for their most recent quarter. All three stocks were traded to record highs yesterday.
But heavyweight Tenaga Nasional Bhd (TNB) shares were down 20 sen at RM9.25, despite reporting on Thursday a big jump in earnings for the year ended Aug 30.
Most analysts, however, maintained their “buy” call on the counter, largely due to the company’s cheap valuation versus other big-cap stocks on the bourse.
TNB shares have fallen 15% year-to-date against the KLCI’s 25% rise during the same period.
Shares in Hong Leong Bank Bhd also gained yesterday, putting on 35 sen to RM6.25, after the bank said it would take a stake in a small-sized commercial bank in China.
Rising share prices around the region also boosted local sentiment, despite record high crude oil prices and the sluggish performance of US stocks overnight.
All major regional indices were up except New Zealand and Vietnam’s. South Korea’s Kospi Index led the advances with a 2.6% gain.
In Hong Kong, the Hang Seng Index powered to a fresh high of 30,405 points, or up 1.8%.
The Nymex crude oil futures contract spiked up to above US$92 a barrel in Asian trade yesterday, ahead of the US session. In London, the Brent was above US$88 per barrel in early trading.
Service Charge, Management Fee, Trustee Fee and Fund Expenses (Unit Trust) October 27, 2007
Posted by kkchow23 in Public Mutual, Unit Trust Learning Centre.add a comment
I’ve found out that many are still confused with charges and fees imposed in unit trust investment. To make it simple, service charges are directly related to investors while other fees are indirectly related. Why do I say so? This is because investors have the right to know how’s the net income is calculated for a particular fund and what are the expenses involved.
Service charge of up to 6.5% of NAV per unit (equity and balanced) or 0.25% of NAV per unit (bond and money market) is applicable upon the purchase of units of the fund by investors [Initial Investment(II)]. (This include also during “Standing Instruction”(SI) / “Direct Debit Instruction”(DDI) / “Additional Investment” (AI).)
As for other fees imposed are subjected to the annual operating expenses involved in running a fund. These expenses are deducted from the gross income of the fund.
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Take for example:
Public Ittikal Fund (P ITTIKAL)
Annual Management Fee: 1.5% per annum of NAV
Annual Trustee Fee: 0.07% per annum of NAV (min RM18K, max RM600K)
Based on “Accountants’ Report” in Master Prospectus of Public Series of Shariah-Based Funds expires on 29 April 2008 (pg. 128). Statement of Income and Expenditure for the years ended 31 May.
The investment income for the fund for year 2007 is RM240,515,000
The expenditure needed:
Trustee’s fee = RM463,000
Management fee = RM22,261,000
Audit fee = RM6,000
Other expenses = RM396,000
Total expenditure accumulates to RM23,126,000
Net Income Before Taxation = Investment Income – Total Expenditure
RM240,515,000 – RM23,126,000 = RM217,389,000
Taxation amounted to RM6,729,000
Net Income After Taxation = RM217,389,000 – RM6,729,000 = RM210,660,000
From here we noticed that 9.62% of the investment income is deducted for expenditure and 2.8% of the investment income is deducted for taxation.
Based on the percentage deducted from the income achieved, I’m sure most doesn’t bother much regarding the fees. This is due to the fact that in a business, everyone work for salary. For a small amount to pay for the profit we can make in return, in my opinion is well deserved.
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If anyone wants to know more about Public Mutual funds or anything related, don’t hesitate to contact me.
EPF Scheme To Help Members Save More For Retirement October 23, 2007
Posted by kkchow23 in Financial Planning, Retirement.add a comment
By PAUL CHOO
KUALA LUMPUR: All Employees Provident Fund contributors will, from Feb 1, be able to withdraw part of their funds and channel them to approved investment programmes.
Under the new scheme, contributors, irrespective of age, will be able to withdraw from Account One what is in excess of a “required amount” of savings as determined by the EPF and invest the money in unit trusts.
Currently, contributors can only do so if they have in excess of RM50,000.
This is one among a range of changes that the EPF is implementing in stages to make it easier for contributors to exercise the option to augment their savings for their retirement.
Using the tagline “Beyond Savings”, the EPF also hopes the changes will ensure that contributors have enough money for retirement.
Other changes include:
- MORE flexible withdrawals for contributors at age 55;
- ALLOWING withdrawal of any amount irrespective of age for savings in excess of RM1mil;
- ALLOWING withdrawals from Account Two for critical illness insurance; and
- WITHDRAWALS for housing loan instalments.
These changes were revealed by EPF chief executive officer Datuk Azlan Zainol at the fund’s headquarters here yesterday.
Azlan said the EPF has established a set of “required amounts” for contributors depending on their age.
The amounts are based on the assumption that a person would need at least RM120,000 – or RM500 a month – from retirement at 55 to age 75.
He said a contributor could withdraw 20% of the amount in excess of the required amount for investments in unit trusts.
“For example, if a 25-year-old has RM20,000 in Account One, he can take 20% of the excess to invest once every three months. This is because his required amount is only RM9,000,” he said.
For those who have reached 55, Azlan said that from Nov 1 they would have several options: withdraw everything they have, go for monthly withdrawals of at least RM250 for at least one year, or withdraw at least RM2,000 at any one time.
Currently, members aged 55 can only choose to withdraw the entire sum, withdraw only annual dividends, or take out monthly amounts but for at least five years.
Azlan said there would also be changes to the procedures for age 50 withdrawals.
From Jan 1, 2013, those who reach 50 would only be able to withdraw any amount from Account Two if their Account One has at least RM90,000, the required amount for that age.
On using EPF withdrawals to pay housing loan instalments, Azlan said that although the money would be banked straight into the contributors’ accounts, it would be liasing with the banks to ensure that the loans are properly serviced.
“If they fail to pay their instalments for three months, the bank will inform us and we will stop payment to the contributors,” he said, adding that this scheme would start from Jan 1.
Azlan said that from Nov 1, those who had more than RM1mil in their savings could withdraw and invest the excess amount anytime. He said there were about 4,700 contributors who had more than RM1mil in their accounts.
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Word of advise: Always think before that when withdrawing money from EPF, you’ll be using the future money for present time. Make full use of it to your benefits.
12 Steps To Become A Millionaire October 23, 2007
Posted by kkchow23 in Financial Planning.add a comment
You don’t have to own the company or be a CEO. Here’s how to build a rich nest egg one paycheck at a time.
By Kiplinger’s Personal Finance Magazine
A number of the people profiled in “Millionaires tell how they did it” made their millions as entrepreneurs. But working for the Man doesn’t mean you have to be a wage slave or resort to buying lottery tickets to strike it rich. The trick is to maximize your income on the job (and know when to move on), make the most of your employee benefits and tax breaks and use that extra money to start investing.
1. Keep your eyes peeled for better ways to do your job. Streamline a procedure, shave costs, create a new profit center, become an expert on a specific topic, volunteer for a company committee — anything that will make you stand out as a prime candidate for a promotion or a pay boost.
2. Don’t be afraid to negotiate. In a study of master’s degree graduates from her university, Carnegie Mellon economics professor Linda Babcock found that those who negotiated their first salary boosted their pay by 7.4% compared with those who didn’t bargain.
3. Get your ducks in a row and your numbers on paper. If possible, quantify how much your efforts add to the company’s bottom line. If that’s not feasible, spotlight your value with comparable salaries for workers in your position from a Web site, such as Salary.com, or from a professional association.
4. Plot your strategy when it’s time to move on. Create a professional-looking page on MySpace that tells prospective employers why you’re an exceptional candidate, recommends John Challenger of the outplacement firm Challenger, Gray & Christmas. And don’t neglect more conventional networking: Join a professional association or show up at school reunions toting business cards.
Milk your benefits
5. Contribute as much as you can to your 401(k) and other tax-deferred retirement plans. You’ll not only build a bigger nest egg, but you’ll also cut your tax bill. In the 25% federal tax bracket, every $1,000 you contribute to a 401(k) trims your taxes by $250. And you’ll save on state income taxes, too.
6. Flex your tax-saving muscle. Contribute pretax dollars to a flexible spending account to pay for dependent care or out-of-pocket medical expenses. If you set aside $1,500 per year and you’re in the 25% bracket, avoiding federal income and Social Security taxes means Uncle Sam will subsidize almost $500 of your expenses.
7. Review your tax withholding. If you’re expecting a refund this spring, you’re having too much tax withheld from your paycheck — and making an interest-free loan to Uncle Sam. That’s no way to become a millionaire. Put more money in your pocket by using Kiplinger’s withholding calculator and then filling out a new Form W-4.
8. Stash savings in a Roth IRA if you’re eligible. Withdrawals in retirement, including decades of compounded earnings, will be tax-free. This year, income-eligibility limits for a Roth increase to $114,000 for individuals and $166,000 for married couples.
Invest like crazy
9. Don’t delay. The quicker you get a jump on putting money aside, the easier it will be to stuff a seven-figure cushion. If you start at age 25, for example, investing $286 per month will get you $1 million by age 65, assuming you earn 8% annually.
10. Invest automatically, either through your employer’s retirement plan or by setting up a regular deposit to a mutual fund or broker. You’ll never miss the money, and you’ll avoid two big mistakes: buying too much when stock prices are high and not buying at all when prices fall.
11. Watch for fund fees. The more you pay, the tougher it is to earn an above-average return. The typical hedge fund, for example, takes 20% of any gains, a huge hurdle to overcome. A better bet: no-load mutual funds with expense ratios of 1% or less. If you trade individual stocks, watch those commissions.
12. Keep it simple. Be wary of get-rich-quick schemes or sales pitches for complex investments, such as oil-and-gas partnerships, that trade on the millionaire cachet to lure investors into buying high-fee products they don’t understand. Most millionaire households accumulate their wealth over the long term by sticking to a regular investing plan in a balanced portfolio.
Published Feb. 27, 2007
China A Strong Buffer October 19, 2007
Posted by kkchow23 in Financial Planning.add a comment
CAPITAL TALK
By i Capital
The US subprime problem will not be catastrophic because central banks and monetary policy have become more sophisticated and anticipatory. Sources of US economic growth have also broadened due to the change in forces shaping the global economic structure. One of the most important forces is the rise of China
CHINA is now the world’s fourth largest economy and is projected to overtake Germany as the third largest soon. China contributed 17% to the world’s gross domestic product (GDP) growth in the last five years as opposed to 16% from the US. The emergence of China has a significant impact on the world economy.
First, commodity prices have surged due to a large extent to China’s strong growth. Commodity-producing countries have benefited tremendously from the persistently high commodity prices. Second, the world economy had been experiencing low inflation rate despite the sustained strong global economic growth and high commodity prices in the past seven to eight years.
This in turn enabled central banks to maintain a low interest rate environment, which facilitated economic expansion. China’s huge and cheap manufacturing capacity played an important role in creating this favourable condition.
Third, China’s rapid economic growth has lifted her purchasing power tremendously. China is now the world’s third largest importer. This has made her an important destination for many countries’ exports, hence lifting the growth rates of these countries. China’s rise has made the world’s economic structure more balanced. The US has dominated the world economy since World War Two, giving rise to the phrase “when the US economy sneezes, the world catches a cold”.
With China becoming a major source of world economic growth, the world need not worry so much that the global economy will collapse should the subprime problem cause the US economy to slow down sharply.
Although China is still unable to take the place of the US completely, the impact of a US slowdown will be significantly reduced. The last time the US economy fell into a recession in 2001, China’s economy expanded by 8.3% and the world economy expanded 2.5%.
Some people may argue that exports are playing an increasingly important role in China’s economy, and a slowdown in the US economy will affect China’s growth significantly, hence limiting her ability to support the world economy.
Well, from 2002 to 2006 when the Chinese economy expanded above 9%, with the exception of 2005 and 2006, net exports contributed less than 10% to China’s real GDP growth. Consumption and investment were the main growth contributors, accounting for 80% to 90% of overall GDP growth.
In addition, US’ share in China’s exports has been rather constant in the last six years, hovering around 21%. Exports to the US account for about 7.7% of China’s GDP. Hence, a 10% fall in China’s exports to the US would shed only 0.77 percentage point off China’s GDP growth.
In 2001, China’s exports to the US still managed to grow 4.2% although the rate of growth was substantially slower than the 24.2% increase in 2000. Therefore, a substantial slowdown in the US economic growth is not expected to have a major impact on China’s economic growth.
While a number of Chinese banks have some exposure to the US subprime market, losses are expected to be small; hence, no material impact is expected on the economy. With China’s surging inflationary pressure, investors are also worried that the People’s Bank of China (PBC) will tighten monetary policy so aggressively that China’s economy will hard land.
i Capital thinks chances of this happening are almost zero. First, the inflationary pressure came mainly from food, whereby supply was affected by bad weather conditions and a disease outbreak.
In the first half of 2007, the core inflation rate, which excluded food and energy prices, stood at a mere 0.9%. Hence, the PBC is unlikely to raise interest rates aggressively in response to this temporary spike in inflationary pressure.
Second, while China’s stock market is still in a frothy state, the Chinese government is more likely to introduce direct measures to deal with the condition rather than implement indirect measures, such as an aggressive interest rate hike.
Third, 2007 and 2008 are very important years for China. The 17th National Congress of the Communist Party of China will be held next month. This is a very important meeting as new leaders will be elected to lead the country for the next five years. Hence, party leaders cannot afford to let the economy tank.
China will host the Olympics in 2008, a highly important event to boost her international standing. It is unlikely the Chinese government will let her economy slow down so much that social stability will be undermined.
Hence, taking all factors into consideration, as the subprime problem continues to unfold, i Capital believes that China will be able to play the stabiliser role she had played so well during the Great Asian Crisis. The world economy will still be able to grow reasonably well in the face of a sharp US economic slowdown.
An Inspiration To All October 17, 2007
Posted by kkchow23 in Angkasawan, Malaysia, Space.add a comment
FROM BAIKONUR
By JANE RITIKOS
BAIKONUR (Kazakhstan): Dr Sheikh Muszaphar Shukor’s childhood dream came true when he blasted off into space, but his hope, before leaving Earth, was that he would be just the first of many more Malaysian Angkasawan to come.
“I’ve dreamt of this since I was 10 years old, and now I am living the dream of all Malaysians,” he said, just hours before launching into space at 9.22pm (Malaysian time) yesterday.
The dashing cosmonaut hopes his “impossible dream”, once it comes true, will make young boys and girls believe they can reach for the stars.
“I want to inspire them as the first Malaysian in space, just like Yuri Gagarin (the first man in space) and Neil Armstrong (first man on the moon) still inspire many today.
“I hope to make them believe in their capabilities and get them interested in science, mathematics and engineering.
“Hopefully after me, there will be more Angkasawan in the future,” he said.

Dr Sheikh Muszaphar smiling from inside the spacecraft minutes after the launch on Wednesday.
The orthopaedic surgeon, however, admits he expected to be the chosen one.
“To be honest I was not really surprised because I worked hard, was focused and motivated. I sacrificed everything – my life, surgery, business, my loved ones and modelling,” he said.
Dr Sheikh Muszaphar, however, believes that his trip to space is secondary to what he will learn and bring back from the experience.
“More important is what I can contribute to Malaysia, such as the technologies I learned from Russia that I hope to share with our scientists.
“I hope Malaysia will rally to enter a new era and one day, we’ll have our own space rocket and become a leader in the aerospace arena,” he said.
On a personal level, he looks forward to the life-changing experience in space, including gaining new spiritual experience in the skies.
“I want to share my experience of fasting and praying in space with Malaysians and all Muslims. I think space will change my life perception,” he said.
Fully trained and prepared, Dr Sheikh Muszaphar was calm and ready the night before his big day.
He spent his time reading the Quran and conducting sembahyang hajat, and calling his family and loved one.
He wants to succeed in his mission so as not to let down the scientists who had spent three years preparing for the experiments he will conduct.
Customising Portfolio Of Investment October 4, 2007
Posted by kkchow23 in Financial Planning.add a comment
Today’s article explains the importance of having an investment plan and ways to devise an appropriate investment portfolio
EVERY investor aspires to earn the highest possible returns but this approach often ignores the need for an investor to first accept the volatility risk that comes with earning high returns.
It is best for investors, before making an investment, to ask themselves how much volatility they are able to withstand and work backwards to obtain a reasonable level of expected returns based on their risk appetite. If investors want higher returns, they should be prepared to take on greater volatility risk.
To better manage their expectations, investors first need to understand their behaviour towards volatility. This can be achieved by answering the following questions: the extent of losses one can bear in the short term before an investment earns a return; the time one has to stay invested; the need for the investment to provide immediate liquidity; familiarity with the investment and financial markets; available time for managing and learning about investments; and the expectations on returns.
Why is this important? Understanding oneself is a prerequisite to devising a personal investment plan and portfolio. Having a customised investment plan keeps the end objective of investing in focus.
It also helps counter pressure to go after what is hot in the market and avoid panic when markets suddenly turn downwards.
Aligning investment plans to risk profile
An investor can be generally classified into one of three risk behaviour profiles: aggressive, balanced and conservative.
An aggressive investor generally has the highest tolerance of volatility. He would, therefore, be comfortable staying invested in an instrument that may be making losses in the short term, but which could perform well in the longer run.
A conservative investor prefers minimal or no exposure to volatility and would be uncomfortable with short-term negative returns.
The profile of a balanced investor is between that of an aggressive and a conservative.
Once an investor has ascertained his risk behaviour profile, he can determine how much to invest in equities and fixed income or capital protected type of investments by adopting the “Strategic Asset Allocation” strategy. This tool forms the basis of allocating assets based on an investor’s risk profile independent of market condition (See Table 1).
An investor can maximise returns in the short to medium term by varying the allocation to each asset class, depending on the equity market environment. This can be done using the “Tactical Asset Allocation” strategy as shown in Table 2.
As the strategy requires active management of the portfolio, a great deal of insight and conjecture about the economy, financial markets and investments, investors are advised to work with financial advisers.
The next step is to select investment products in each asset class with attention to understanding the respective return, volatility and correlation profile with other investments.
As covered in the previous article, a superior portfolio is one that maximises return for a given level of volatility risk. That involves diversifying into various investments that have low or negative correlation to one another. Table 3 shows the various types of investments classified into different categories.
Given the current uncertain outlook for equities, investors should focus on investments that have less volatility in returns and low correlation to equity returns.
Examples of the former include fixed-income securities, under-researched growth stocks and structured products. And for the latter, commodities and foreign exchange.
Rebalancing portfolio
The final but often neglected or forgotten part to investing is to periodically re-balance the investment portfolio. Re-balancing involves buying and selling investments in the portfolio to bring the asset allocation for each asset class back to either the Strategic or the Tactical level.
Re-balancing automatically results in cutting back on performing investments and adding to under-performing investments, provided the case for investing in the latter is still valid.
Investing should involve proper planning, knowing one’s behaviour towards volatility and understanding the reasons for changes made in portfolio, because failure to do so could lead to unfulfilled expectation on investing.
Source: TheStar October 4, 2007
Confidence Returns To Most Markets October 3, 2007
Posted by kkchow23 in Financial Planning, KLCI.add a comment
PETALING JAYA: Investor confidence appears to have returned in most stock markets after the Dow Jones Industrial Average hit a record 14,088 points on Monday.
This is following suggestions from former US Federal Reserve chairman Alan Greenspan and Citigroup Inc that the credit slump might be coming to an end.
The Hong Kong and Singapore bourses continued to reach all-time highs yesterday, with the Hang Seng Index closing up a whopping 3.9% to 28,200 points and the Straits Times Index jumping more than 1% to 3,794 points.
The KL Composite Index (KLCI), meanwhile, rose for the fifth consecutive trading day, surging 21.7 points, or 1.6%, to 1,368.7 points while the second board index gained 0.34-point to 106.28.
Market breadth was healthy, as gainers outnumbered losers 605 to 253 while 284 counters were unchanged. About 1.6 billion shares valued at some RM2.9bil changed hands.
Buying was selective and based on themes like oil and gas, plantation, construction and property-based companies.
Among the top gainers were IOI Properties Bhd and Malaysian Airline System Bhd, which jumped RM1 and 75 sen to RM13.90 and RM5.30 respectively.
MIMB Investment Bank head of equity research Pong Teng Siew said liquidity had returned to the market although not broadly, thanks to buying by the local funds.
Meanwhile, he said, markets in Brazil, India and China continued to attract the interest of foreign funds.
“Asia has little exposure to the US sub-prime mortgage market and still has great growth stories,” he said, noting that credit growth remained strong in Asian countries. He said their monetary systems were insulated from the US’ credit woes compared with European banks, which had a greater degree of exposure.
Pong is optimistic that the KLCI looked set to breach a new high of more than 1,400 points by year-end.
Nonetheless, investors should exercise caution towards year-end, as fund managers were unlikely to maintain the buying momentum for long, he said.
“Fund managers may take a break and not be overly aggressive as it would make their job of outperforming in the following year more difficult,” he added.
OSK Investment Bank head of research Kenny Yee said sentiment had definitely improved despite indications of lower earnings from international investment banks.
“Things are more visible and out in the open. The element of uncertainty has been lifted,” he said, adding that investors had already factored in the losses.
“There are no more surprises. As long the US economy does not fall into a recession, the situation is anticipated to remain stable,” Yee said.
TA Securities head of research Kaladher Govindan concurred, saying that market perception had changed as investors were now relieved that the sub-prime issue was not going to delay economic growth in the US.
“They can see the magnitude of the problem and expect a recovery soon,” he said, adding that it was only a matter of time that the KLCI would reach a new high like other regional bourses.
TA, he said, was maintaining its 12-month target of 1,520 points.
Source: TheStar 0ctober 3, 2007
999 For All Emergencies (Malaysia) October 3, 2007
Posted by kkchow23 in Useful and Interesting.3 comments
PUTRAJAYA: It’s back to 999 to report all forms of emergencies.
And callers can expect their calls to be answered within 10 seconds or after four rings.
Cellular phone users who had been dialling 112 could also dial the 999 numbers to reach the emergency call centre.
Unlike before people need not dial three sets of numbers (999, 994, 991 and 112 – for cellular phone users) to reach the different emergency and rescue service providers in the country.
Deputy Energy, Water and Communications Minister Datuk Shaziman Abu Mansor said specially-trained professionals from the 999 Emergency Call Service Centre would handle all emergency calls and reroute them, complete with digital data on the type of emergency and location.
The calls would then be handled by the respective emergency service providers like the police, ambulance, fire stations and civil defence rescue units.
Shaziman said the 999 call centre would be fully managed by Telekom Malaysia (TM) Bhd and a nationwide campaign on the use of a single number was being carried out.
“By January next year, the 991 and 994 numbers will not be used anymore, but those who still use it to call emergency service will be rerouted to the emergency call centre located throughout the country,” he told reporters during a soft launch of the single emergency number and awareness campaign called Satu Negara Satu Nombor – 999.
Shaziman said the problem of emergency calls not being answered should not arise as the unattended calls would be passed to the next available call centre.
There are a total of eight emergency call centres in the country, with the latest centre opening in Malacca.
Parallel emergency numbers, such as 991 for the Civil Defence Department and 994 for Fire and Rescue, were introduced in 1991, so that such calls could be handled directly by the departments concerned.
Before that, a single emergency number 999 was used to report all emergencies.
Shaziman said the Government decided to develop an efficient system to regroup it back to 999 after public complaints over the four emergency numbers and the many disturbing crimes in the country.
“It is not easy to remember several emergency numbers when a person is in distress. Even I am confused at times,” he said.
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I think it’s a good move since there won’t be so many phone numbers for us to remember anymore. When emergency arises, we don’t actually have that much time to think of that.



